Set the threshold once
Choose the churn-risk level that enrolls a customer. The default is ready to run on day one.
Win Them
Back On
Autopilot
Email, SMS, and post-purchase offers written by AI, enrolled automatically from churn risk, and delivered through the tools you already run.
2 minutes. Free. No credit card. ·
What ai marketing is worth to a Shopify store
Acquire
A churn score changes nothing on its own
The at-risk list exists. Then someone has to write the email, pick a discount that does not give away margin, choose the timing, and rebuild the segment in another tool.
Leak
Win-backs get planned constantly and sent rarely
Every manual step is a place the campaign stalls. The customers keep lapsing on schedule while the draft sits in a doc.
Keep
Win-back marketing automation for Shopify
Crossing a risk threshold enrolls the customer. Miser drafts the email and SMS against their history, sizes the discount, picks the send time, and delivers through your existing provider.
Three things it does while you’re not looking
What your customer does, and what ChurnMiser does about it.
The problem: knowing who is at risk changes nothing on its own
A churn score is only useful if something happens because of it. Most stores stall here: the list of at-risk customers exists, and then someone has to find time to write the email, choose a discount that does not give away margin, decide when to send it, and build the segment in another tool.
That work is why win-back campaigns get planned constantly and shipped rarely.
One automated path from risk score to send
ChurnMiser closes the loop. When a customer crosses a risk threshold they are enrolled into the matching campaign automatically — no manual segment build, no export, no reminder to yourself.
Miser drafts the copy against the segment it is aimed at, proposes a discount proportionate to that customer’s history rather than a blanket percentage, and picks send timing from their purchase cycle. Then it A/B tests what it sent. You approve, edit, or let it run.
Email and SMS are one system here, not two tools with two audiences. The same enrollment decides channel by what that customer responds to, and SMS respects quiet hours and consent rules.
Post-purchase offers use the same engine
The minutes after checkout are the highest-intent window a store gets, and most Shopify stores leave them empty. ChurnMiser places a one-click offer there, chosen from what the customer just bought and what customers like them buy next — no re-entering payment details, which is most of why post-purchase offers convert.
It matters for retention specifically: a customer who orders twice is materially less likely to lapse than one who ordered once. The second order is the one that turns a buyer into a customer.
It ships through what you already use
Delivery goes through whatever you already use — Shopify Email, Klaviyo, Mailchimp, SendGrid, or a custom webhook. ChurnMiser is not another sending platform to migrate to; it decides what to send and hands it to your existing one.
The math
How many customers need to be saved for positive ROI?
ChurnMiser costs $15 a month plus a few cents per customer. Here is how many customers you would have to keep, each month, to have paid for it.
500 customers
$75.00 / month
2
saved orders a month covers it
0.40% of your base2,000 customers
$240.00 / month
5
saved orders a month covers it
0.25% of your base10,000 customers
$1,040.00 / month
21
saved orders a month covers it
0.21% of your baseSee what churn is costing you
2 minutes. Free. No credit card.
The whole save, in one pass
Every customer scored. Tick the one slipping away, and the win-back writes itself from her own signals.
Live in minutes, not a sprint
The AI writes the campaign
Email and SMS drafted per segment from real purchase history, with a discount proportionate to that customer rather than a blanket code.
Approve, or let it run
Sends go out through Shopify Email, Klaviyo, Mailchimp, SendGrid, or a webhook. SMS respects quiet hours and consent. Attribution shows what each send recovered.
Frequently asked questions
What is win-back marketing automation?
Win-back marketing automation (winback automation, as many merchants search for it) enrolls customers who are about to lapse into a campaign without anyone building the segment by hand. ChurnMiser triggers enrollment from a per-customer churn-risk score, writes the email and SMS with Miser, and sends through your existing email provider.
Do I have to move my email list to ChurnMiser?
No. ChurnMiser is the decision layer, not the sender. Campaigns are delivered through Shopify Email, Klaviyo, Mailchimp, SendGrid, or a custom webhook, so your domain, templates, and deliverability stay exactly where they are.
Can I edit what the AI writes?
Yes. Every campaign can be reviewed and edited before it sends, or approved automatically once you trust the output. The AI also A/B tests what it sent.
Does it do SMS as well as email?
Yes. SMS is built in and metered per message, with quiet hours and consent handled. The same enrollment decides the channel by what that customer responds to.
What does it cost?
One plan, Growth: $15 per month plus a graduated per-customer fee starting at $0.12, billed through Shopify. SMS is $0.03 per 160-character segment. Every install starts with a 14-day free trial with full features.
The win-back is already written
Install ChurnMiser and see your at-risk customers enrolled, drafted, and ready to send.
14-day free trial · full features · no credit card
More of the platform
- Customer IntelligenceEvery customer scored for churn risk and sorted into segments built from real order history — so you know who to save before they go quiet.
- Product IntelligenceWhich products earn a second order, which quietly lose customers, and which are about to go out of stock on the people most likely to reorder.
- Cart RecoveryCatch carts as they are abandoned and win the shopper back with AI-written email and SMS — discounts sized to the customer, not a blanket giveaway.
- Drop-offA funnel view and cursor heatmap show exactly where shoppers stall before checkout, with an AI read on the likely cause and the fix to try first.
- Revenue AttributionEvery order matched back to the campaign that drove it, so you can see the revenue each win-back actually recovered — by campaign, segment, and channel.
- AI OperatorAsk questions about your customers in plain language — churn risk, segments, what to do next — and get answers grounded in your real order data.
- Churn MitigationHow customer intelligence, AI marketing, drop-off analysis, and product signals work as one loop to keep customers buying for longer.
- IntegrationsChurnMiser decides who to contact, what to say, and when — then delivers through the commerce and email tools you already run. Nothing to migrate.