Know Who Is Leaving

Every customer scored for churn risk and sorted into segments built from real order history — so you know who to save before they go quiet.

2 minutes. Free. No credit card. ·

What customer intelligence is worth to a Shopify store

Acquire

Your list is not a segment

A newsletter list treats a 14-order VIP and a one-time buyer the same. Retention effort spread evenly is retention effort mostly wasted.

Leak

The customers worth keeping go quiet first

High-value customers lapse silently: a missed reorder, then another. By the time a revenue chart shows it, the gap is a full purchase cycle wide.

Keep

Customer segmentation software built from real orders

ChurnMiser scores every customer for churn risk from spend, frequency, and recency, then sorts them into VIP, Loyal, At-Risk, and Dormant segments that move as behaviour moves.

See which of your customers are already slipping

Three things it does while you’re not looking

What your customer does, and what ChurnMiser does about it.

The problem: your best customers leave quietly

Nobody cancels a Shopify store. There is no churn event, no unsubscribe, no notification. A customer simply stops ordering, and by the time the revenue dip is visible in a monthly report they have been gone for a full purchase cycle and bought elsewhere.

That is what makes ecommerce retention harder than subscription retention: the signal you need is an absence, and absences do not appear in dashboards built around what did happen.

What ChurnMiser does about it

ChurnMiser scores every customer for churn risk, reading the order history you already own: how much they spend, how often, and how long it has been. Customers roll into segments — VIP, Loyal, At-Risk, Dormant — that move as behaviour moves.

Because the scoring reads real orders rather than a modeled projection, a segment means something you can act on. An at-risk VIP is a specific person with a specific gap since their last order, not a percentile.

This is the layer the rest of the platform reads from: campaigns target these segments, and churn mitigation ranks by these scores.

What changes for you

You stop marketing to your whole list at one discount level. Retention effort goes to customers whose history says they are worth keeping and whose behaviour says they are about to lapse — and keeping them buying for longer is what grows their lifetime value.

The math

Cover the bill with a handful of saved orders

ChurnMiser costs $15 a month plus a few cents per customer. Here is how many customers you would have to keep, each month, to have paid for it.

500 customers

$75.00 / month

2

saved orders a month covers it

0.40% of your base

2,000 customers

$240.00 / month

5

saved orders a month covers it

0.25% of your base

10,000 customers

$1,040.00 / month

21

saved orders a month covers it

0.21% of your base
See what churn is costing you

2 minutes. Free. No credit card.

Live in minutes, not a sprint

  1. 1. Install and sync

    ChurnMiser reads your existing Shopify order history. Nothing to import, no tagging to set up.

  2. 2. Segments appear

    Every customer scored on demand and placed in VIP, Loyal, At-Risk, or Dormant, with the reason shown per customer.

  3. 3. Act on the at-risk VIPs first

    Open a profile, see the gap and the recommended action, and hand the segment to AI Marketing for the win-back.

Start with the 2-minute audit

Frequently asked questions

What is customer segmentation software for Shopify?

Customer segmentation software groups your Shopify customers by behaviour so you can market to each group differently. ChurnMiser segments by real order history and a per-customer churn-risk score, producing VIP, Loyal, At-Risk, and Dormant segments that update as customers buy or go quiet.

How is this different from Shopify's built-in customer segments?

Shopify segments filter on static attributes and tags. ChurnMiser adds a churn-risk score per customer, calibrated to your store's own buying cycle, so "At-Risk" means a specific person with a specific gap since their last order rather than a rule you wrote by hand.

Does ChurnMiser calculate customer lifetime value?

No. ChurnMiser predicts churn risk per customer from real Shopify order data. Segments and analytics are built from spend, order count, and recency. Keeping customers longer is what grows their lifetime value over time; the platform does not compute a CLV figure.

What does it cost?

One plan, Growth: $15 per month plus a graduated per-customer fee starting at $0.12, billed through Shopify, with a 30-day free trial with full features.

See who is slipping while there is still time

Install ChurnMiser and get every customer scored and segmented from the orders you already have.

30-day free trial · full features · no credit card